Wednesday, April 20, 2005

Moving Hassles

So way back when... July of 2004, I moved to Minneapolis... no news here. When they moved me, the damaged 2 items very dear to my heart... a jewerly box Andrew gave me, and the dresser my dad made me. After a run-around with the moving company, especially with the dresser that they wanted to just fill-in, I was finally able to get them to agree to just send me a check and I would take care of the damages. The estimator said that I was due $140. When the check came, it was just over $74, with the damaged goods each costing about $37. So I called them and they told me that even though my statement didn't say it, it was actually $140 minus my outstanding balance. Outstanding balance?!? I explained to them that I didn't pay for my move, which was also in their records. The lady admitted that they were wrong and had me send the check back. So I got a new check today. Amount = $74
Pissed, I called them back, and got a new customer service rep. She gave me the same run-around story.
Finally, I asked her, "In front of you, do you have the name of the persons who paid for the move?"
"Yes... Something materials corperation"
"Exactly. Not me. Any outstanding balance needs to be addressed to the company that moved me. I was moved by GAF Materials Corperation through Lytle's Transfer. The only part I played in the move was to show the movers what to pack when they came to pick-up and where to put it when they delivered."
So now from what I understand, I have 2 checks coming, one that's already in the mail from one mistake that they made, and another, from this. We'll see what happens.

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